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Frequently Asked Questions
- How do I order?
- What if the size I need is not listed?
- How long does it take to receive my order?
- Where do you ship?
- Can Easy-Arch be used with metal studs?
- What is your return policy?
- Are you an authorized Easy-Arch distributor?
- How do I install the Easy-Arch? What if I have questions?
How do I order?
You may order online, via fax or by calling our office toll free, Monday through Friday, from 7:00 am to 5:00 pm PST, at (800) 678-0662.Back to top
What if the size I need is not listed?
Many of the arches can be cut to fit non-standard openings for a minimal cutting fee, or Easy-Arch can manufacture custom arches to fit your needs. Please call us and we can quote you on the cost of your arch.Back to top
How long does it take to receive my order?
The standard sized arches are in stock and usually ships by next business day via UPS from California. For custom arches, there is a 5 business day lead-time for manufacturing plus shipping time. For UPS-Air shipping, please e-mail or call us for pricing.Back to top
Where do you ship?
We ship to all locations within the United States. For all other locations, please call or e-mail us.Back to top
Can Easy-Arch be used with metal studs?
Yes. Standard Easy-Arch's measure 3-5/8" and 5-5/8". For other than 3-1/2" and 5-1/2" metal studs, Adjustable Easy-Arch is recommended.Back to top
What is your return policy?
If you wish to return an arch for any reasons other than shipping error or damage, there will be a 15% restock fee. Please see Merchandise Returns instruction page.Back to top
Are you an authorized Easy-Arch distributor?
Yes. Please call Easy-Arch to verify.Back to top
How do I install the Easy-Arch? What if I have questions?
For installation examples or instructions, please see the Easy-Arch website at www.easy-arch.com.Back to top